Shipping policy
Shipping Policy
United States
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We offer Free Standard Shipping on all U.S. orders over $50.
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Orders below the free shipping threshold will see real-time shipping rates at checkout.
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Typical delivery time: 3–7 business days.
Canada
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We now ship to Canada!
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All Canadian orders use real-time UPS rates at checkout.
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Shipping options include:
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UPS® Standard (Economy) – typically 3–7 business days
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UPS Worldwide Expedited® (Express) – typically 2–4 business days
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Duties & Taxes
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Duties, taxes, and import fees may be collected by the carrier upon delivery. These are determined by Canadian customs and are the responsibility of the customer.
Order Processing
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Orders typically ship within 1 business day.
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A tracking number will be emailed once your order ships.
Returns
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Customers are responsible for return shipping costs on all orders, including U.S. and Canadian orders.
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At this time, we do not provide free return shipping for Canadian orders.
Questions?
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If you have any questions about shipping or returns, reach out to us anytime at customerservice@rocksnroses.com.